Below you will find resources to assist you in providing quality spiritual care. Many of these have been developed in consultation with practitioners and health services.



Telehealth Guidelines for Spiritual Care

The objectives of telehealth are to “improve patient outcomes, drive greater efficiency in the way health care is delivered, support the delivery of quality health care across the state and make telehealth a viable alternative to the way some health care is traditionally delivered” (Department of Health 2020).

The Telehealth Guidelines for Spiritual Care were developed in response to changing practices in health care that emerged in the context of COVID-19.

These changes offered increased opportunities to provide care through online platforms and provide advice for the delivery of spiritual care via telehealth. They give an overview for planning, privacy and security, eligibility, setting up for telehealth, and the telehealth encounter. The purpose of the telehealth service is to maintain spiritual care service provision in any context where face to face care is not possible and to extend the opportunities for spiritual care service provision. Telehealth may also be an option when spiritual care providers are unable to be present in the hospital setting.The Guidelines do not replace the telehealth policies and procedures of individual health services which always take precedence.

Contact Christine Hennequin 


Guidelines for Quality Spiritual Care in Health

The Guidelines for Quality Spiritual Care were developed to respond to the need to align spiritual care in health with the National Safety and Quality Health Service Standards, 2nd Edition (2017), the National Palliative Care Standards, 5th Edition (2018) and the National Consensus Conference Report: Enhancing Quality and Safety: Spiritual Care in health (2017).

The Guidelines for Quality Spiritual Care in Health (Guidelines) provide a framework to support a consistent approach to safe and high-quality spiritual care for patients, families, carers and staff. The context for the Guidelines is the acute and sub-acute health care setting inclusive of palliative care and mental health. Other health care settings may find these of use.

Contact:  Christine Hennequin


Spiritual Care in Medical Records: A Guide to Reporting and Documenting Spiritual Care in Health Services

A practical guide for allied health, executive and spiritual care managers and practitioners.

This guide provides general principles to support spiritual care documentation for allied health and spiritual care managers and practitioners, and health service executives. It is based upon the Spiritual Care Minimum Data Set Framework and Documenting Spiritual Care in Medical Records.  

Contact: Christine Hennequin


Capability Framework for Spiritual Care Practitioners in Health Services 2016

This framework clarifies the behaviours and attributes required for spiritual care practitioners in health care.

Understanding the behaviours and attributes required for spiritual care practice is a key component in best practice service provision. This framework integrates the National Common Health Capability Resource and the Allied Health: Credentialling, Competency and Capability Framework to provide four levels of capability for professional and volunteer practitioners.

This resource is currently under review. 

Contact: Heather Tan


Spiritual Care Providers (Faith Community Appointed) Credentialling Framework

This framework supports those appointing faith community members to spiritual care roles (paid and voluntary).

This framework is a key resource in the appointment of faith community members to paid and voluntary spiritual care positions. It is primarily intended for use by faith communities and people in health services with responsibility for ensuring quality spiritual care. 

Contact: Christine Hennequin


Spiritual Care Australia Standards of Practice 2013

These standards outline the requirements for spiritual care practitioners according to levels of membership.

The Spiritual Care Australia Standards of Practice offer a guide to healthcare organisations in employing spiritual care practitioners. 

Contact: Harriet Ziegler,


National Guidelines for Spiritual Care in Aged Care

These guidelines provide a benchmark for the integration of spiritual care in aged care.

The National Guidelines for Spiritual Care in Aged provide aged care organisations with clear pathways to integrate whole of person care. Developed in partnership with Meaningful Ageing Australia and the National Ageing Research Institute.

Contact: Meaningful Ageing Australia,